Delaware Personal Care Agency Complete Startup Package

This package is designed for a Delaware Personal Assistance Services Agency, commonly referred to as an PASA, that will provide non-medical personal care services.

A Delaware Personal Assistance Services Agency is a public or private organization that provides personal care services in a person's Delaware residence.

This startup package focuses on non-medical personal care, including assistance with activities of daily living and related instrumental activities of daily living.

Delaware Personal Assistance Services Agencies are licensed and inspected by the Delaware Department of Health and Social Services (DHSS) through its Division of Health Care Quality.

Delaware law establishes a $250 nonrefundable initial application fee and a $100 annual renewal fee for a Personal Assistance Services Agency. Applicants should confirm the current amount and payment instructions before submission.

Delaware PASA licenses renew annually. State law and fee schedules can change, so verify current renewal instructions.

Exact requirements depend on the applicant's ownership, personnel, services, location, and application details. Delaware requirements generally include items such as:

• HCS 200, HCS 215, HCS 308, HCS 309, HCS 402, and HCS 9165 forms, as applicable.
• Business-formation documents, ownership and organizational information, and required background-clearance materials.
• Job descriptions, personnel policies, a training plan, and a program description.
• General and professional liability coverage of at least $1 million per occurrence and $3 million aggregate.
• Workers' compensation coverage for affiliated aides and an employee-dishonesty bond with third-party coverage of at least $10,000.
• Direct care worker background checks, registry checks, drug testing, competency, and required personnel documentation.

Home Health Forms will proivde guidance and support to accomplish these requirements.

The organization must maintain a Delaware office and keep required records there. The premises, records, policies, and other materials are subject to inspection by DHSS.

A proposed home-based office must still satisfy DHSS operational and recordkeeping requirements plus local zoning, business-license, lease or homeowners-association, privacy, accessibility, and safety rules.

A Delaware PASA may arrange nonmedical services that help a client remain safely at home. These may include:

• Assistance with bathing, dressing, toileting, transferring, bowel or bladder care, and eating or feeding.
• Meal preparation, light housekeeping, shopping, laundry, and other authorized instrumental activities of daily living.
• Medication reminders and assistance within the lawful nonmedical scope.
• Observing and reporting changes in the client's condition, behavior, or appearance.
• Documenting the services delivered in the client's record.

Direct care workers must satisfy Delaware background-check, registry-check, drug-testing, competency, training, and supervision requirements. Skilled nursing services are outside this package and require the separate DHSS Home Health Agency pathway.

The Delaware Personal Assistance Services Agency Complete Startup Package may include:

• A professionally designed company logo.
• A customized WordPress business website.
• One year of website hosting.
• One year of domain registration.
• 500 customized business cards.
• 500 customized tri-fold brochures.
• Delaware-specific policies and procedures cross-walked to applicable Delaware PASA requirements.
• Human-resources and personnel documents.
• New-client admission documents.
• Operational and administrative forms.
• Preparation assistance for the Delaware Personal Assistance Services Agency application.
• Access to the Home Health Forms members' area.
• Customization of documents to the purchaser's agency.
• Ongoing guidance and applicable document updates.

Home Health Forms provides startup guidance, customized documents, and application-preparation assistance. DHSS makes all licensing and PASA licensing decisions.

The applicant is responsible for providing complete and truthful information, satisfying ownership, financial, insurance, personnel, office, background-check, nursing-supervision, and operational requirements, paying government fees, responding to state requests, preparing for the survey, and maintaining regulatory compliance. Home Health Foms provides guidance and documents that meet regulatory requirements to ensure your success.

Customized policy manuals, forms, and related digital documents are generally emailed within five business days after Home Health Forms receives all company information needed to complete the customization.

logo creation, website development, domain registration, printing, shipping, and other package components may have separate production timelines.

Cancellation and refund eligibility depends on the work already completed, customized materials produced, digital products delivered, third-party expenses paid, printing ordered, and other services already performed.