Starting an Utah Home Health or Personal Care Agency?

The cards show the certified home health, non-Medicare skilled home health, and non-medical personal care models. The Personal Care Agency model addresses personal care, while Home Health Agency is the state category for the skilled services described below. Match the approval route to the services and payers you plan to use.

The state contacts for the pathways on this page are Utah Department of Health and Human Services, Division of Licensing and Background Checks. The personal care framework is R432-725; the skilled framework is R432-700. The specific licensing, registration, designation, or program route depends on the services offered.

The Personal Care Agency license under R432-725 covers the licensed non-medical personal care agency model. Select the personal care category in the health-facility licensing process and prepare policies for the services the agency will actually provide.

For July 1, 2026 through June 30, 2027, the initial Utah Personal Care Agency main-office fees total $3,243.54: $743.83 base fee, $1,430.45 agency fee, and $1,069.26 new-provider fee. Initial DACS setup is an additional $100; fingerprinting and other applicable charges are separate. Government fees are not included in our package.

The administrator must be at least 21 years old and have at least one year of managerial or supervisory experience. Designate a qualified alternate in writing and arrange the availability required during agency operating hours.

The Utah checklist identifies a licensed nurse or a certified nursing assistant with at least two years of experience in an in-home setting for the supervisor role. Document the person's qualifications and assigned supervisory responsibilities.

R432-725 calls for an on-site evaluation in the client's home at least every six months. Document the review of services and any necessary changes to the care arrangements.

Personal care aides must be at least 18 years old and qualified for assigned duties. The agency provides orientation and at least six hours of in-service training each year, with training and competency records retained in the personnel file.

The Direct Access Clearance System is Utah's background clearance process for covered workers. Establish agency access and complete the required checks and eligibility steps before an employee has access to clients as required by the applicable screening rules.

Prepare the online application, ownership and organizational information, the applicable business license, program description, qualified administrator and staff information, and the R432-725 policy checklist with supporting documents. Fees and background-system setup are separate business costs.

Only assistance permitted by the personal care rule, the written plan, and the worker's qualifications should be assigned. Clearly distinguish permitted assistance with self-administration from nursing assessment or medication administration that requires professional authority.

The 2026–2027 schedule lists $371.92 for an additional branch. The agency must also meet the branch approval and operating requirements; paying the fee alone does not authorize a new location.

For July 1, 2026 through June 30, 2027, the initial Utah Home Health Agency main-office fees total $3,951.61: $743.83 base fee, $2,138.52 agency fee, and $1,069.26 new-provider fee. Initial DACS setup is an additional $100; fingerprinting and other applicable charges are separate. Government fees are not included in our package.

Utah licenses Home Health Agencies under R432-700. The agency application and written policies must reflect the clinical disciplines and services offered, with qualified professionals and appropriate clinical supervision.

The administrator must meet the rule's qualifications, including at least one year of managerial or supervisory experience. A qualified alternate is designated in writing. Agency administration and professional clinical supervision must both be addressed.

Qualified licensed health professionals supervise services within their respective scopes of practice. Maintain current credentials, documented experience, clinical responsibilities, and arrangements for coverage during absences.

Utah uses the health-facility application process with ownership and organizational information, business documentation, program description, staffing qualifications, and the R432-700 compliance checklist. Policies must be organized so the reviewer can locate each required item.

Use the Direct Access Clearance System for covered personnel and comply with the required screening and eligibility process before client access. Retain the appropriate clearance and professional license verification in the personnel records.

The plan should connect the professional assessment and required orders with the services, visit frequency, treatments, medications, safety needs, patient goals, and discharge arrangements. Document coordination across nursing, therapy, and aide services.

Yes. R432-700 calls for program evaluation and a written report to the governing body. Use clinical record review and service information to evaluate care, identify needed changes, and document follow-through.

Written agreements should establish the services, professional qualifications, responsibilities, supervision, scheduling, clinical documentation, and coordination with the primary agency. Contracted care remains part of the agency's quality review.

Yes. The 2026–2027 fee schedule lists an additional-branch charge of $371.92 and separate DACS charges. Individual fingerprinting and transaction costs can also apply; they are separate from document preparation.

Establish written emergency contacts, staff escalation, backup coverage, weather and travel procedures, and instructions for clients when a scheduled visit cannot occur. For an immediate medical emergency, staff should activate emergency services. Keep the response appropriate to the Utah services your agency is authorized to provide.

Provide a clear contact for concerns, record each complaint, assign follow-up, document the response, and review patterns that call for changes. Preserve client confidentiality and follow applicable abuse, neglect, and incident-reporting requirements.

Written policies are required for the licensed services. They should address administration, personnel, client care, supervision, rights, confidentiality, infection prevention, emergencies, and records. Maintain a documented process to review services, complaints, incidents, and record quality, and follow the quality or program-evaluation requirements applicable to this license. Utah also requires a written program evaluation report to the governing body.

Home Health Forms provides Utah-specific quality improvement and written policies.

The Utah Home Care Agency Complete Startup Package may include:

• A professionally designed company logo.
• A customized WordPress business website.
• One year of website hosting.
• One year of domain registration.
• 500 customized business cards.
• 500 customized tri-fold brochures.
• Utah-specific policies and procedures for Personal Care Agency.
• Human-resources and personnel documents.
• New-client admission documents.
• Operational and administrative forms.
• Preparation of the Utah Personal Care Agency application for your review, signature, and submission.
• Access to the Home Health Forms members' area.
• Customization of documents to the purchaser's agency.
• Ongoing guidance and applicable document updates.

Home Health Forms provides startup guidance, customized documents, and application-preparation assistance. The Utah Department of Health and Human Services, Division of Licensing and Background Checks makes all licensing decisions.

The applicant remains responsible for providing complete and truthful information, satisfying ownership, financial, insurance, personnel, office, background-check, supervision, and operational requirements, paying government fees, responding to state requests, preparing for the survey, and maintaining regulatory compliance. Home Health Forms provides guidance and documents that meet regulatory requirements to ensure your success.

Customized policy manuals, forms, and related digital documents are generally emailed within five business days after Home Health Forms receives all company information needed to complete the customization.

logo creation, website development, domain registration, printing, shipping, and other package components may have separate production timelines.

Cancellation and refund eligibility depends on the work already completed, customized materials produced, digital products delivered, third-party expenses paid, printing ordered, and other services already performed.