Idaho Personal Assistance Agency Complete Startup Package

Idaho's official pathway for an agency serving Medicaid personal-care participants is enrollment and approval as a Personal Assistance Agency (PAA), rather than a general Home Care Agency license. A private-pay-only business should separately verify business registration, professional scope, local requirements, and whether its planned services trigger another license or certification.

For Idaho Medicaid, a PAA is an organization operating under the required Medicaid provider agreement and applicable additional terms. It directs, controls, and monitors personal assistants and may deliver approved State Plan Personal Care Services or Aged and Disabled Waiver services within its enrollment and authorization.

The package supports an agency preparing for Idaho Medicaid personal assistance, including State Plan Personal Care Services and applicable Aged and Disabled Waiver services such as homemaker, respite, attendant care, chore, companion, and related services when approved. The agency may provide only services for which it is qualified, enrolled, and authorized.

No. A PAA focuses on personal assistance and approved home- and community-based services. Skilled nursing and therapy furnished as a Medicare Home Health Agency follow a separate certification pathway and are covered by the Idaho Home Health Agency Startup Package.

A prospective provider completes the Idaho Department of Health and Welfare HCBS Provider Toolkit, follows the Medicaid provider-enrollment process, and coordinates with the Bureau of Long Term Care Quality Assurance team. New providers must complete required Quality Assurance Specialist training before application approval and before furnishing services.

The agency should be ready to document ownership and enrollment information, staffing and job qualifications, service plans, scheduling, visit records, participant rights, complaints and incidents, emergency practices, training, supervision, quality assurance, billing, payroll, record retention, and compliance with its Medicaid agreements and Idaho rules.

Yes. Idaho Medicaid personal-assistance personnel, including personal assistants and applicable service coordinators and supervisors, must complete the required Department criminal-history and background-check process under IDAPA 16.05.06. The agency should build clearance tracking into hiring and personnel files.

Direct-care staff must meet the Idaho provider training matrix and applicable standards through formal training or demonstrated competency. Personal assistants also complete the required health questionnaire, and the agency must keep qualification and training evidence.

The PAA must provide a licensed registered nurse or, where applicable, a qualified intellectual disabilities professional to develop and complete plans of care and provide ongoing supervision. Staffing must match the program, participant needs, and current provider agreement.

The agency is responsible for recruiting, hiring, training, supervising, scheduling, and paying personal assistants; employment-related withholding and coverage; maintaining required liability insurance; assigning qualified staff; and directing, controlling, and monitoring their work.

No. Services must be covered, authorized, documented, delivered by qualified personnel, and billed correctly. Enrollment does not replace participant eligibility, service authorization, clean claims, or continuing program compliance.

• Logo creation and a customized WordPress website.
• One year of website hosting and domain registration.
• 500 business cards and 500 tri-fold brochures.
• Idaho PAA and Medicaid-aligned policies, human-resources documents, participant-service documents, and operational forms.
• HCBS Provider Toolkit and Medicaid PAA enrollment-preparation assistance as identified in the selected package.
• Members' area access, customization, ongoing guidance, and applicable updates.

No. Entity filings, Medicaid enrollment expenses, background checks, fingerprinting, health screening, insurance, rent, utilities, personnel and payroll costs, training, software, mailing, and other government or third-party expenses are separate unless expressly included in writing.

Home Health Forms provides customized documents, startup guidance, and enrollment-preparation assistance. IDHW, its enrollment vendor, and payers make their own decisions. The applicant remains responsible for accurate information, qualified personnel, clearances, training, agreements, operational readiness, service delivery, billing, and ongoing compliance. Home Health Foms provides guidance and documents that meet regulatory requirements to ensure your success.

Customized policy manuals, forms, and related digital documents are generally emailed within five business days after all information needed for customization is received. Website development, printing, shipping, and other package components may have separate timelines.

Eligibility depends on work completed, customized materials produced, digital products delivered, third-party expenses paid, printing ordered, and other services already performed.