Maine Home Care Agency Complete Startup Package

Yes. Beginning July 1, 2024, an entity may not provide home care services in Maine without a Personal Care Agency license issued by the Department of Health and Human Services. The Division of Licensing and Certification accepts initial, renewal, and change applications online.

It is a business entity licensed by Maine DHHS that hires and employs direct-access personnel to provide home care services in a person's permanent or temporary residence. Home care services include assistance with activities of daily living and related tasks.

The package supports a non-medical Personal Care Agency providing permitted home care services such as mobility, transfers, dressing, eating, toileting, bathing, personal hygiene, household tasks, shopping, laundry, cleaning, and medication reminders. Services must remain within the agency's license, staff competency, and applicable professional-scope limits.

No. A Personal Care Agency provides non-medical home care services under 10-144 CMR Chapter 129 and Title 22 §1717. A Home Health Agency or Home Health Care Service provider is separately licensed under Chapter 419 and may furnish nursing or other therapeutic services.

The applicant completes the Maine DHHS online Personal Care Agency license application and submits the documentation and nonrefundable fee required by the application and Chapter 129. A new operator may receive a provisional license for at least three months and no more than twelve months when statutory requirements are met.

The provider should be ready to document ownership, organizational authority, administrator qualifications, personnel, mandatory training and competency, client rights, assessments and service plans, scheduling and service records, complaints, incidents, emergency practices, background screening, quality measures, business records, confidentiality, and regulatory access to records.

Yes. A Personal Care Agency must conduct comprehensive background checks for direct-access personnel and their immediate supervisors. Before hiring specified workers or supervisors, the agency must also check the Maine Registry of Certified Nursing Assistants and Direct Care Workers for disqualifying notations.

The provider must ensure workers and supervisors meet Chapter 129 personnel qualifications and mandatory minimum training requirements. Personnel files should document orientation, training, competency, supervision, registry review, background checks, client rights, emergency practices, infection control, service documentation, and continuing education when required.

Maine may issue provisional, full, or conditional licenses. A provisional license may run from three to twelve months; a full license may run for up to twenty-four months; and a conditional license identifies required corrections and a compliance timeline.

No. A Maine Personal Care Agency license is not assignable or transferable and becomes void when ownership or control changes. The agency must also use the state process for changes to an existing license.

The agency uses the Maine DHHS online Personal Care Agency application and submits the required renewal documentation and fee. It remains responsible for applying before expiration and maintaining compliance with Chapter 129 throughout the license term.

No. Personal Care Agency licensure and MaineCare provider enrollment are separate. Payment depends on separate enrollment, the provider type and covered service, client eligibility and authorization, qualified staff, required documentation, and clean claims.

• Logo creation and a customized WordPress website.
• One year of website hosting and domain registration.
• 500 business cards and 500 tri-fold brochures.
• Maine Personal Care Agency-aligned policies, human-resources documents, client-service documents, and operational forms.
• Personal Care Agency license application, checklist, and supporting-document preparation identified in the selected package.
• Members' area access, customization, ongoing guidance, and applicable updates.

No. Entity filings, DHHS licensing fees, MaineCare enrollment expenses, background checks, registry costs, insurance, rent, utilities, personnel and payroll costs, training, software, mailing, and other government or third-party expenses are separate unless expressly included in writing.

Home Health Forms provides customized documents, startup guidance, and application-preparation assistance. Maine DHHS, the Division of Licensing and Certification, MaineCare, and payers make their own decisions. The applicant remains responsible for accurate information, qualified personnel, checks, training, agreements, operational readiness, service delivery, billing, and ongoing compliance. Home Health Foms provides guidance and documents that meet regulatory requirements to ensure your success.

Customized policy manuals, forms, and related digital documents are generally emailed within five business days after all information needed for customization is received. Website development, printing, shipping, and other package components may have separate timelines.

Eligibility depends on work completed, customized materials produced, digital products delivered, third-party expenses paid, printing ordered, and other services already performed.